ONLINE CUSTOMER SERVICE POLICY

at pizza rebellion we strive to deliver exceptional customer service and we are committed to the delivery of quality products. we work tirelessly to ensure that all products listed on our website are currently in stock or can be made within the advertised time frame and we also endeavour to provide pricing which is true and correct.

PRICING POLICY

all of our prices are in australian dollars (aud) and include gst (goods and services tax).

REFUND POLICY

please make your selection carefully as we don’t normally provide refunds where you simply change your mind or make a wrong decision. in exceptional circumstances we may offer you the option to choose between an exchange or credit but this will be at our sole discretion. if you have ordered a pizza, unfortunately these are non-refundable, as it will have been made especially for you. pizza rebellion will provide a full refund in the instance of major faults or defects.

DELIVERY POLICY

all orders placed can be collected from any one of our stores.
pizza rebellion orange offers delivery in five zones;
1. orange – includes orange cbd, glenroi, as far south-east as dairy creek road, as far south as tafe nsw on forest creek road, as far west as old forbes road, and as far north as industry drive.
2. clifton grove – includes clifton grove, as far south as ophir road, as far south-east as bulgas road, as far west as bugurr drive, and as far north as coolabah drive. this zone excludes kinross state forest and the bulgas.
3. windera – includes windera, borenore, as far south as borenore drive, as far east as old forbes road, as far west as amaroo road, and as far north as griffin road.
4. nashdale – includes nashdale, as far east as cadia road, as far south as lake canobolas road/pinnacle road, as far west as mitchells way, and as far north as neals lane. this zone excludes glenwood and mount canobolas.
5. bloomfield – includes bloomfield, as far south-east as summer hill lane, as far south as brooking lane, as far west as ballykeane lane, and as far north as shiralee road.


pizza rebellion bathurst offers delivery in four zones;
1. bathurst – includes bathurst, kelso, south bathurst, mount panorama, west bathurst, windradyne, llanarth and abercrombie, as far east as michigan road, as far south as brocks skyline, as far west as ophir road, as far north as eglinton road.
2. raglan – includes raglan, as far east as ceramic avenue, as far south as armitage road, as far west as blue ridge drive, as far north as clairvaux lane.
3. robin hill – includes robin hill, as far east as boundary road, as far south as mcclennan close, as far west as arabella place, and as far north as corporation avenue.
4. eglinton – includes eglinton as far east as eleven mile drive, as far south as rankens bridge road, as far west as mill lane, and as far north as cox lane. this zone excludes mount ranken.

 

delivery and delivery zoning is subject at the store manager’s discretion and may change without prior notice. all orders per zone as subject to minimum required spend. all orders below the minimum spend amount are subject to delivery fees as applicable per zone. all zones are as accurate as possible, but subject to irregular boundaries where applicable.


we reserve the right to modify this delivery policy at any time, so please review it frequently.
pizza rebellion will accept orders up to 90 days prior to collection of goods.